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Fans have been left furious and demanding refunds after forking out hundreds of dollars on what was meant to be an 'unforgettable' experience by MrBeast.
Jimmy Donaldson, most commonly known as MrBeast as per his world famous YouTube channel with more than 300 million subscribers, has reportedly disappointed countless die-hard fans after a unique event turned sour.
The star dominates the top of the YouTube charts with his ludicrously generous giveaways and games. This has snowballed into his own game show on Amazon Prime called 'BeastGames,' has even been forced to confess that his new event didn't quite live up to expectations.
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It all unravelled at the 'MrBeast Experience,' held at Resorts World Las Vegas between Sunday and Tuesday, which was meant to be 'unforgettable,' and in a way it was, but for all the wrong reasons.
For $1,000 a ticket, it included a three-night stay at the hotel, a 'mystery bag' brimming with 'exclusive' MrBeast merch, meet-and-greets, photo ops, mini-games across the three days of festivities, and the chance for one lucky attendee to bag a $10,000 gift voucher.
Yet dozens said they were disappointed by the whole affair.
"Unfortunately, we didn’t get any of that,” Theresa Metta, who travelled from Arizona for the event with her mom, told 8 News Now.
Some said they were forced to camp out in their hotel rooms for days under the guise of a mystery package that also turned out to be a let down.
Metta continued: "I was told to wait in my room for two days for a package to come, so I legit spent two days in my room for a package to come, and it was a box of chocolates.
"It had kids’ shorts, an extra small shirt, a hat, and a medium shirt,” she explained. “If you go to MrBeast's store to their merchandise right now, all this stuff is on clearance for $9. We were told we’d get exclusive merch. Obviously, that’s not the case.”
Video footage then went viral of an angry mob of guests gathered in the hotel foyer with many demanding to see MrBeast and calling him a 'scammer.'
Now, the YouTuber has issued a shocking response to the allegations, admitting that the event essentially fell short while offering an olive branch for guests.
Responding to a disgruntled fan, MrBest wrote back on Twitter: "Hey! This definitely isn't the experience we hoped they'd deliver. My team's already on it—I'd love to personally make it up to you and anyone else by inviting everybody affected to tour my actual studio!"
He added: "Can't wait to meet you all and my team is reaching out to everyone :D."
The unhappy fan, who had said they had been waiting for 24 hours and had 'nothing' and asked the content creator if there were any activities 'or anything' on the agenda, replied: "Wow! Thanks for saving the day jimmy! Much love brother."
However, the offer might not be enough for all the affected guests as some claimed the hotel itself was also 'expensive.'