Customer shares shocking charge on their receipt after telling staff they were served the wrong beer

A customer has shared the moment they were hit with a hidden charge after being served the wrong beer.

Mistakes at work happen from time to time, especially in hospitality where mix-ups with food and drinks orders happen pretty regularly.

And when such errors arise, the consensus is usually the 'customer is always right' as most restaurants or bars will rectify the blunder... That is unless you're happening to be tucking into a few beers and a pizza at an undisclosed spot in a small town in Indiana, as one Redditor says they were slapped with a secret charge just for raising an issue.

Showing a copy of their receipt to r/mildlyinfuriating, the diner ordered three beers, which came to $10 in total, plus a cheese and pepperoni pizza for $7.94.

The OP had wanted a Miller Lite when the mix-up happened (Brett Carlsen/Getty Images for ACM)

Before tax and a tip, that should've put the bill to $17.94, however, there was an added $5 charge.

What for, I hear you ask? Well, according to the receipt, a 'b*tching fee' was added because the customer complained, hiking the bill to $24.78 with a $1.84 tax added.

Explaining how the ordeal unfolded, smokeymctokerson said they had ordered a Miller Lite but the server delivered an opened Bud Light by mistake.

The OP said that the bottle couldn't be swapped out since it was already opened, so gave it to them for free.

"I wasn't even going to complain, but my friend spoke up, forcing me to point out her mistake," they wrote in the thread. "Honestly, there wasn't any b*tching involved so I don't know what that was about."

The shocking fee has since caused chaos on the viral thread, with dozens slamming the restaurant, especially as the 'b*tching fee' appears to have been taxed.

The receipt (r/mildlyinfuriating/smoleymctokerson)

"There's no way they can make you actually pay that, assuming they didn't have a sign out somewhere advertising their 'bitching fee' policy," one said.

"I feel like this could be illegal in some way," a second added, while a third said it was simply 'fraud.'

"It's interesting that the b*tching fee is taxable in your area," another joked. "Where I live it's non-taxable."

"That's funny but I'd b*tch about a b*tching fee," a fifth chimed.

"I'd then slam down a $100 bill and let them know I'm about to give them their money's worth," another Redditor added.

Others didn't see the funny side, however, and said they would have passed up on giving a tip or would've just walked out without paying a dime.

"This isn't even a joke in my book. If I'm supporting your business, you don't treat me like this. I don't care if it's a joke. It would be my last time supporting that restaurant/bar," one comment read.

The customer decided against naming and shaming the restaurant (Getty Images)

"Draw an arrow to the fee from the tip line," urged another, while a third said: "Why would you even consider tipping them? I would pay exactly $19.78."

"All I see is 'we hate tips,'" said another.

However, the OP took the charge in good spirits, saying they just 'laughed it off' and was 'not worth holding a grudge over.'

In the thread, they wrote: "I'm definitely not mad.

"I'm not here to destroy a business where a lot of good people work. I thought it was funny and I'm the only one who has a reason to care."

"It was pretty funny and I've also never been charged a b*tching fee before!"