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Passengers offered ‘no strings attached’ compensation after Delta flight flipped upside-down during crash landing
Home>News>World News
Updated 07:36 20 Feb 2025 GMTPublished 07:24 20 Feb 2025 GMT

Passengers offered ‘no strings attached’ compensation after Delta flight flipped upside-down during crash landing

There were 76 passengers on board Delta Flight 4819

Poppy Bilderbeck

Poppy Bilderbeck

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Featured Image Credit: Katherine KY Cheng/Getty Images

Topics: Travel, World News, Canada, US News

Poppy Bilderbeck
Poppy Bilderbeck

Poppy Bilderbeck is a freelance journalist with words in Daily Express, Cosmopolitan UK, LADbible, UNILAD and Tyla. She is a former Senior Journalist at LADbible Group. She graduated from The University of Manchester in 2021 with a First in English Literature and Drama, where alongside her studies she was Editor-in-Chief of The Tab Manchester. Poppy is most comfortable when chatting about all things mental health, is proving a drama degree is far from useless by watching and reviewing as many TV shows and films as possible.

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Delta Air Lines has offered passengers on board Flight 4819 which flipped upside down and crashed compensation.

On Monday (February 17), Delta Airlines Flight 4819 - a Bombardier CRJ900 aircraft operated by Endeavor Air - crashed and flipped upside down while trying to land at Toronto Pearson International Airport, Canada, after taking off from the US in Minneapolis, Minnesota.

All 76 passengers and four members of crew were safely evacuated, however, some were injured and transported to hospital, three with critical - but not reportedly life-threatening - injuries.

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Air traffic control audio described the terrifying moments after the plane crashed and flipped over.

Several passengers also took to social media to share footage of the incident, one from inside the plane moments after it flipped over.

Toronto Pearson President and CEO Deborah Flint spoke out praising the flight's crew for 'heroically' leading passengers 'to safety' alongside 'emergency responders for their quick and effective response'.

She also confirmed 21 passengers were taken to hospital, injuries ranging between minor to critical but none are life-threatening

Commander of operations at Peel Regional Paramedic Services Cory Tkatch told ABC injuries range from 'back sprains, head injuries, anxiety, some headaches, nausea and vomiting due to the fuel exposure'.

And yesterday, Delta confirmed it's offering each passenger who was on board the flight $30,000.

A spokesperson for the airline told USA TODAY in an email: "Delta Care Team representatives are telling customers this gesture has no strings attached and does not affect rights."

The plane was carrying 76 passengers and four members of crew (GEOFF ROBINS/AFP via Getty Images)
The plane was carrying 76 passengers and four members of crew (GEOFF ROBINS/AFP via Getty Images)

Delta CEO Ed Bastian said: "Our most pressing priority remains taking care of all customers and Endeavor crew members who were involved.

"We'll do everything we can to support them and their families in the days ahead, and I know the hearts, thoughts and prayers of the entire Delta community are with them. We are grateful for all the first responders and medical teams who have been caring for them."

The incident remains under investigation, led by the Transportation Safety Board of Canada.

An investigation into the incident remains ongoing (Richard Lautens/Toronto Star via Getty Images)
An investigation into the incident remains ongoing (Richard Lautens/Toronto Star via Getty Images)

The Federal Aviation Administration said in a statement: "The NTSB is leading a team of U.S. investigators to assist the Transportation Safety Board of Canada with their investigation of today’s accident of a Delta Air Lines Bombardier CRJ900 at Toronto Pearson International Airport.

"Per international protocols under the International Civil Aviation Organization's Annex 13, any information about the investigation will be released by the Transportation Safety Board of Canada."

UNILAD has contacted Delta Air Lines for further comment.

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