• News
  • Film and TV
  • Music
  • Tech
  • Features
  • Celebrity
  • Politics
  • Weird
  • Community
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • LADbible
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
TikTok
YouTube
Submit Your Content
Passenger kicked off flight after seat he purchased three months earlier was sold to family

Home> News> Travel

Published 10:08 26 Jun 2024 GMT+1

Passenger kicked off flight after seat he purchased three months earlier was sold to family

A lawyer ended up having a heated discussion with Avianca airline staff after his seat was overbooked

Niamh Shackleton

Niamh Shackleton

A passenger was left understandably unimpressed after boarding his flight to learn that someone else had been given the seat he booked three months ago.

The Colombian lawyer was enraged to discover there was no room for him on the plane.

He was then embroiled in a heated row with cabin crew for nearly an hour. The guy, who has since been identified as Juan Manuel, was attempting to travel to Los Angeles, US, from the Colombian capital Bogotá when flight attendants told him his seat was unavailable.

Advert

In a video filmed by another passenger that's been shared online, Manuel told staff of Avianca, Colombia’s largest airline: “Don't be disrespectful, is my money worthless? Don't give me bad options, I need to get there. I'm a lawyer, you should respect me.

“I paid for it, they deducted it from my card, you haven’t given me anything, it wasn’t a favour!”

Juan Manuel wasn't happy when his pre-booked seat wasn't available. (Jam Press)
Juan Manuel wasn't happy when his pre-booked seat wasn't available. (Jam Press)

He added: “It seems disrespectful to me that you would sell something you don't have. And film what you want, I hope I become famous.”

Advert

As the passenger was refusing to leave the plane, flight attendants threatened to call the police.

Manuel replied: “Good, I hope the prosecutor’s office comes because I want to file a report. You can’t be playing with people’s plans.”

In the end, the man decided to leave the plane out of consideration for the other passengers, and was greeted with applause from other passengers when he left.

The person who filmed the clip said the police didn’t arrive and the man left the aircraft of his own free will.

Advert

In Colombia, the Civil Aviation Authority regulates the selling of flight tickets. However, Colombian Aeronautical Regulations (RAC) state that the airline should offer the affected passenger an option to reach their final destination on the same date and route.

It's believed that the disgruntled passenger eventually made it to the US. (Jam Press)
It's believed that the disgruntled passenger eventually made it to the US. (Jam Press)

If an agreement is not reached with the customer, the airline must compensate them with a minimum of 30 percent of the ticket’s value.

But according to Mail Online, Manuel was provided with a food voucher for 26,000 Colombian pesos (a little over $6) and an $80 flight voucher.

Advert

The airline is also said to have got him on a flight to Miami and then made a connection to Chicago.

After a five-hour wait in Chicago, he was finally flown to Los Angeles and arrived around 10pm local time.

UNILAD has contacted Avianca for a comment.

Featured Image Credit: Jam Press

Topics: Travel, Los Angeles, News

Niamh Shackleton
Niamh Shackleton

Niamh Shackleton is an experienced journalist for UNILAD, specialising in topics including mental health and showbiz, as well as anything Henry Cavill and cat related. She has previously worked for OK! Magazine, Caters and Kennedy.

X

@niamhshackleton

Advert

Advert

Advert

Choose your content:

11 hours ago
12 hours ago
  • 11 hours ago

    'Fridge cigarette' trend explained as Gen Z ditches traditional smoke breaks

    The new trend is taking TikTok by storm

    News
  • 11 hours ago

    Doctor reveals what you should never do in bed as he explains best way to beat insomnia

    Dr. Matthew Walker has offered some tips to curb insomnia and scrub up on your bedtime habits

    News
  • 11 hours ago

    FBI issues urgent warning to 150,000,000 US iPhone users to delete this text as soon as it appears

    Attacks on iPhones and Androids have surged more than 700 percent this month

    News
  • 12 hours ago

    Surprising meaning behind people who keep waking up at the same time every night

    It's surprisingly common

    News
  • ‘Screaming’ man gets kicked off plane after fellow passenger refused seat swap
  • Flight went 'back in time' after it took off in 2025 and lands back in 2024
  • People are saying Kamala Harris was 'right' after eerie warning about Trump resurfaces
  • Man shocked to learn sole survivor of Air India plane crash was in same seat as him when he also survived flight disaster