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Delivery driver shows how customer's $92 order was sitting for hours after no tip

Emily Brown

Published 
| Last updated 

Delivery driver shows how customer's $92 order was sitting for hours after no tip

Featured Image Credit: @dashdropfood/TikTok/Ono Kusuki/Pexels

A delivery driver proved just how much tipping can make a difference in the US as he showed a DoorDash order sitting uncollected for hours on end.

It's always nice to be tipped if you're offering a service; it can make you feel more valued and appreciated - not to mention the fact that for so many underpaid workers, it can help them make an actual living.

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However, some workers have more control over the service they offer than others.

Staff in bars and restaurants would typically want to offer up a nice experience in order to receive a good tip for their work, but at the end of the day they have to deliver the food and drinks to the customer, even if it means they get nothing for it.

If you're working on DoorDash, however, then the ball is entirely in your court.

Delivery drivers working for the company only need to accept orders when they want to; so if there's no tip, there's much less incentive.

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Content creator @dashdropfood proved this on TikTok, where he shared a video of himself finding a $92 order from Panera.

The order had been waiting for three hours. Credit: TikTok/@dashdropfood
The order had been waiting for three hours. Credit: TikTok/@dashdropfood

The order was timestamped at 2:07pm, but by 5:13pm, it was still there.

In the clip, the TikToker says: "When you tip your driver, you get your food delivered quicker. Tip your driver."

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However, many TikTok users were quick to point out that traditionally, the tip would be given after delivery, so that the amount tipped can be based on the service received.

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One person wrote: "Not tipping before order is delivered. The food service is delivery, you deliver then get tipped."

Some drivers refuse to deliver without an upfront tip. Credit: TikTok/@dashdropfood
Some drivers refuse to deliver without an upfront tip. Credit: TikTok/@dashdropfood

Another agreed: "Tip is for the service. How you gonna' tip if you haven’t received the service yet? Do you tip your waitress before she waits on you?"

"I understand what you’re saying," a third added. "I’ve been a server all my [life]. But I still tip when I get my food. I tip very well to get to it me fast."

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Not everyone agreed on the matter, however, with another user insisting they always tip when ordering, and they've had 'no issues'.

"I always tip in the app and I tip at least 30 percent," they wrote. "I've had no issues."

The TikToker didn't reveal whether the order had ever been collected - for all we know, it could still be sitting there today, just waiting to be picked up.

Hopefully not, though.

Topics: Community, DoorDash, Money, TikTok, Food and Drink

Emily Brown
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