Emily Puckering
A passenger was left stunned after they witnessed an airport worker roughly throwing their bag around before being loaded onto the plane, despite it being labeled as 'fragile'.
Now, this is something all of us have questioned at some point during our travels - is my suitcase really going to be looked after properly?
While it's best to be none the wiser and just hope all is well when being reunited with our precious cargo at baggage claim, this one unfortunate passenger witnessed first hand what her suitcase went through during the loading process.
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Taking to TikTok, user @zoeabates called out an airport worker for roughly throwing her bag onto the loading belt - despite it being labeled as fragile. Take a look:
“When you make sure to label your very fragile bag fragile on both sides then see this out the window. Thank you Air Canada,” she wrote in the caption as she filmed the worker tossing her silver suitcase onto the conveyor belt.
And to make matters even worse, the suitcase is seen crashing down from the belt - only for the worker to roughly place it back on.
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Even though Zoe called out Air Canada directly, it is not currently known if the worker works directly for the airline or not - it also isn't known which airport Zoe was at either.
UNILAD has contacted Air Canada for comment to clarify.
Of course, the clip caused quite the stir online, with many taking to the comments to express their shock and frustration over the damning situation.
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"The fragile label made him wanna throw it more carelessly," one user wrote, while another pointed out: "Never put anything fragile through the system. Marked or not. They don’t even see it."
One user asked Zoe if her belongings were broken, to which she replied: "Items are very much broken haha."
Unfortunately, airport workers being a little heavy-handed with passenger's belongings isn't rare, with one user commenting: "I literally watched them THROW my $15,000 instrument onto the conveyer."
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Mishandled baggage is a worldwide issue, with statistics presented by The Guardian showing how, in the aftermath of Covid-19 in 2022, the rate of mishandled baggage almost doubled globally - 26 million pieces of luggage being delayed, lost or damaged, to be precise.
Of the 26 million mishandled bags in 2022, 80 percent were delayed, an increase of 9 percent on the previous year. And damaged bags accounted for 13 percent of mishandled bags, while 7 percent were lost or stolen.