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Manager filmed refusing to let table leave without tipping their waitress and people are divided

Home> Community> Life

Updated 12:52 28 Aug 2024 GMT+1Published 11:55 28 Aug 2024 GMT+1

Manager filmed refusing to let table leave without tipping their waitress and people are divided

People are divided over whether the manager did the right thing

Niamh Shackleton

Niamh Shackleton

Featured Image Credit: TikTok / Gladys_Nicole

Topics: TikTok, Viral, Money

Niamh Shackleton
Niamh Shackleton

Niamh Shackleton is an experienced journalist for UNILAD, specialising in topics including mental health and showbiz, as well as anything Henry Cavill and cat related. She has previously worked for OK! Magazine, Caters and Kennedy.

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@niamhshackleton

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The tipping debate reached new heights after a disgruntled manager seemingly refused to allow a table to leave without leaving a tip.

Anyone who has worked in hospitality knows that tips are what keeps many servers afloat, so when you don't have a good shift it can damage both your wallet and morale.

Some feel that tipping should be done regardless of the standard of service you receive, but others argue that gratuity comes down to a person going above and beyond for customers (or at least making them feel that way).


While getting no tip is undeniably disheartening, is it worth confronting a customer over? This manager sure seemed to think so.

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User @gladys_nicole shared a video on her TikTok page earlier this year and praised a restaurant manager after his rather brazen act.

According to the video, which has been viewed over two million times, the unnamed manager confronted some customers and demanded that they give a tip to their waitress.

The TikToker stated that the group had been at the spot for hours and had multiple beers and played pool while they were there.

The discussion the manager has with the three guys can’t be heard clearly, but he appears to say: "Don't forget about her, you've got to give her a little bit," making a gesture for money.

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Gladys alleges he tracked them down and would not let them leave before they tipped.

She wrote in the caption: "A group of men not tipping the waitress after HOURS of beer and pool table time. Restaurant manager MADE SURE she was paid!"

The conversation between the manager and customers can’t be heard but the TikToker alleges he wouldn’t let them leave. (Gladys_Nicole/TikTok)
The conversation between the manager and customers can’t be heard but the TikToker alleges he wouldn’t let them leave. (Gladys_Nicole/TikTok)

While Gladys appeared to be on the manager's side, others argued that servers like the one is questioned should be paid better salaries so that tips aren't so vital.

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“Oh you mean the money HE and HIS COMPANY should be paying her?? Tipping culture is ridiculous. Properly pay waiters and waitresses already,” one user wrote.

“When you don’t tip your servers or bartenders they are quite literally paying out of their own pocket for you to come out and have a good time. Come on. Be better people,” a second person said.

Social media users were certainly divided on the tipping issue. (Gladys_Nicole/X)
Social media users were certainly divided on the tipping issue. (Gladys_Nicole/X)

“What's really going manager POV: We do not and will not give them a raise so that is where customers come in so I need you to do your part now," a third wrote. “I love how people will be willing to pay 30% more for food rather then tip a server 20%.”

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What do you think? Would you tip if the manager wouldn’t let you leave unless you did?

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